Affordable Care

Front Desk Assistant

Job Locations US-MD-Gaithersburg
Job ID
2025-31361
# of Openings
2
Category
Dental Assistants and Front Desk Associates

Overview

Join Our Team as a Dental Front Desk Assistant!

Previous Dental Admin Experience a Must

Location: Dr. Behnaz Yalda, DMD – Gaithersburg Perio & Implants
803 Russell Avenue, Suite 3A, Gaithersburg, MD 20879

 

Hours: Monday–Thursday, 8:00 AM–4:00 PM (arrive by 7:30 AM)

 

Pay Range: $25–$30 per hour (based on experience)

 

We’re looking for a motivated, detail-oriented, and genuinely passionate Front Desk Assistant to join our team and help us deliver a best-in-class patient experience.

This is more than a front desk role—it's about being the welcoming face of our office, the calm voice on the phone, and the go-to person patients trust to guide them through their dental visit. You’ll play a vital role in creating a fun, supportive, and positive culture—one that helps set the tone in adding to an amazing office culture!

 

Responsibilities

What You’ll Do

Patient Communication & Office Flow

  • Greet patients warmly and manage check-in/out with professionalism

  • Verify insurance, complete paperwork, and maintain patient records

  • Answer and direct calls; provide clear, helpful information, ability to correspond with referring doctors 

  • Schedule and confirm appointments to keep the calendar on track

Financials & Insurance

  • Collect payments and clearly present financial arrangements

  • Verify insurance, update coverage tables, and review EOBs

  • Handle billing inquiries and follow up on outstanding claims

  • Use basic math confidently for percentages, estimates, and adjustments, free from errors

Patient Relations

  • Address patient concerns calmly and compassionately

  • Maintain positivity and professionalism—even in tough moments

  • Ensure patients feel respected, understood, and well cared for

  • Communicate clearly—verbally and in writing—with patients and team

Team Collaboration & Administrative Support

  • Thrive in a fast-paced, high-volume environment

  • Support billing, A/P, and day-to-day front desk operations

  • Work closely with clinical staff to ensure seamless care

  • Use Dentrix, Weave, and other tech tools efficiently

Keep the front desk organized, clean, and welcoming! Other duties as assigned. 

Qualifications

Who We’re Looking For

  • Minimum 1 year of Dental Admin experience (Required)
  • At least 6 months experience with Dentrix (highly preferred)
  • Someone who loves dentistry—and shows it in their attitude, work ethic, and care for patients
  • High attention to detail and personal accountability—you take pride in your work
  • A great communicator, both written and verbal
  • Confident with numbers, financials, and basic math
  • Personable, reliable, and truly loves being part of a team
  • Brings fun, energy, and kindness to the office every day
  • Wants to help create and maintain a positive, respectful, and joyful culture

Perks & Benefits

  • Monday-Friday work schedule, no nights or weekends!

  • Medical, Dental, and Vision Insurance

  • 3 Weeks PTO & Paid Holidays

  • 401(k) Matching

  • Supportive and uplifting team culture

  • A chance to make a difference every day

Ready to bring your smile and skills to a team that values positivity, professionalism, and passion for dentistry?
Apply today—we’d love to meet you!

 

About Advanced Dental Implant Center:
Advanced Dental Implant Center clinics specialize in providing patients with a lifelong alternative to dentures through fixed arch dental implants, known as our Teeth-In-A-Day Solution. In addition, our doctors are among the few in the U.S. who routinely place zygomatic and pterygoid style dental implants allowing patients with severe bone loss to receive permanent, implant-secured teeth. Advanced Dental Implant Center is supported by Affordable Care, LLC. Affordable Care, LLC is America’s largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States.

From the Affordable Care Support Center, located in North Carolina’s Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients. Visit affordablecare.com and advancedimplants.com

 

 

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